Hyatt House Raleigh North Hills

Anthony was very welcoming, definitely the person you want at the front desk (hard to not see his name in almost every review here). The room was great - layout wise. Similar to other reviews, the room wasn't 'dirty' persay, but just needed some extra attention to detail (there were still streamers and decorations from the previous party hanging from the walls - hard to miss that; but again, not dirty). The shower was amazing, highly needed after some travel. Black out curtains worked great, although leaf removal started at 7am (blah).

Whenever I come to town, I usually stay at this hotel. They have fallen off drastically. Front desk staff was very friendly and greeted us with warm welcomes. The mobile key access doesn’t work. The room was dirty and outdated. It looked more like Hyatt Place and not Hyatt House, which is more modern. Clearly they don’t use bleach on the linen. Bring your own wash cloths and towels. Only one rag was clean out of the four. The others had yellow stains on them and one had a red spot…I grabbed a towel and it had brown spots all over it. So disgusting, I had to shower again and air dry because it was all filthy like they just rehung them after the last guest wiped their crack. After seeing that, I wouldn’t dare eat the food there. I wish I had read the last week of reviews on this hotel because they are telling the truth. These rooms should not be as high as they are for this lack of quality. Spare yourself and book AC Hotel across the street. I wish I had taken more pics, but this one sent me over the edge.

I had a really wonderful stay this week at the Hyatt House Raleigh North Hills while traveling for business. Anthony Battle took great care of me. When I arrived at my hotel room it was very cold because the furnace wasn’t working, it was blowing cold air into the room no matter what I set the thermostat to. I went downstairs to the front desk and Anthony came upstairs with me to check out the thermostat and immediately offered to change my room and upgrade me to a Master Suite for the inconvenience. He accompanied me to make sure that the thermostat was working and the temperature was comfortable. It was a pleasure to meet Anthony, he was always very friendly and helpful, always checking in to see if I needed anything. Great experience, thank you Anthony for your warm and welcoming hospitality!

Anthony was very welcoming, definitely the person you want at the front desk (hard to not see his name in almost every review here). The room was great - layout wise. Similar to other reviews, the room wasn't 'dirty' persay, but just needed some extra attention to detail (there were still streamers and decorations from the previous party hanging from the walls - hard to miss that; but again, not dirty). The shower was amazing, highly needed after some travel. Black out curtains worked great, although leaf removal started at 7am (blah).

I had a really wonderful stay this week at the Hyatt House Raleigh North Hills while traveling for business. Anthony Battle took great care of me. When I arrived at my hotel room it was very cold because the furnace wasn’t working, it was blowing cold air into the room no matter what I set the thermostat to. I went downstairs to the front desk and Anthony came upstairs with me to check out the thermostat and immediately offered to change my room and upgrade me to a Master Suite for the inconvenience. He accompanied me to make sure that the thermostat was working and the temperature was comfortable. It was a pleasure to meet Anthony, he was always very friendly and helpful, always checking in to see if I needed anything. Great experience, thank you Anthony for your warm and welcoming hospitality!